/* CRM interno de AIonSolutions (js/central.js) y el ícono de soporte de cada CRM (js/soporte.js). */

/* ---------- Soporte (en el CRM de cada cliente) ---------- */
.soporte-btn { position: relative; }
.soporte-n { position: absolute; top: -3px; right: -3px; min-width: 17px; height: 17px; padding: 0 4px; border-radius: 99px; background: #DC2626; color: #fff; font-size: 11px; font-weight: 700; display: grid; place-items: center; }
.sop-prio { display: flex; gap: 8px; flex-wrap: wrap; }
.sop-prio label { display: flex; align-items: center; gap: 7px; border: 1px solid var(--line-2); border-radius: 9px; padding: 8px 12px; cursor: pointer; }
.sop-prio label:has(input:checked) { border-color: var(--brand); background: var(--brand-soft); }
.sop-tk { border: 1px solid var(--line); border-radius: 10px; padding: 10px 12px; margin-bottom: 8px; }
.sop-tk-h { display: flex; justify-content: space-between; gap: 10px; align-items: flex-start; }
.sop-est { font-size: 12px; font-weight: 600; border-radius: 99px; padding: 2px 9px; white-space: nowrap; background: #FEF3C7; color: #92400E; }
.sop-est.curso { background: #DBEAFE; color: #1E40AF; }
.sop-est.ok { background: #DCFCE7; color: #166534; }
.sop-resp { display: flex; gap: 8px; align-items: flex-start; background: #F6F7F9; border-radius: 9px; padding: 8px 10px; margin: 8px 0 0; font-size: 13.5px; }
.sop-resp .ic { flex: none; width: 16px; height: 16px; margin-top: 2px; color: var(--brand); }

/* ---------- Central ---------- */
.ctl-barras { display: grid; grid-template-columns: repeat(6, 1fr); gap: 10px; align-items: end; height: 190px; padding-top: 8px; }
.ctl-barra { display: flex; flex-direction: column; align-items: center; justify-content: flex-end; height: 100%; gap: 6px; }
.ctl-barra-b { width: 100%; max-width: 46px; border-radius: 7px 7px 3px 3px; background: var(--brand); opacity: .85; }
.ctl-barra-v { font-size: 11.5px; color: var(--ink-2); font-weight: 600; white-space: nowrap; }
.ctl-barra-m { font-size: 12px; color: var(--mute); text-transform: capitalize; }
.ctl-vivos { display: grid; grid-template-columns: repeat(auto-fill, minmax(320px, 1fr)); gap: 14px; margin-bottom: 14px; }
.ctl-vivo { margin: 0; }
.ctl-vivo.is-mal { border-color: #FCA5A5; box-shadow: 0 0 0 3px #FEE2E2; }
.ctl-vivo-h { display: flex; align-items: center; gap: 8px; margin-bottom: 10px; }
.ctl-vivo-h b { font-size: 15.5px; cursor: pointer; flex: 1; }
.ctl-dot { display: inline-block; width: 10px; height: 10px; border-radius: 50%; background: #CBD2D9; flex: none; vertical-align: middle; }
.ctl-dot.ok { background: #16A34A; box-shadow: 0 0 0 4px #DCFCE7; }
.ctl-dot.mal { background: #DC2626; box-shadow: 0 0 0 4px #FEE2E2; }
.ctl-kv { margin-bottom: 12px; }
.ctl-nums { display: grid; grid-template-columns: repeat(3, 1fr); gap: 8px; border-top: 1px solid var(--line); padding-top: 12px; }
.ctl-nums div { text-align: center; }
.ctl-nums b { display: block; font-size: 20px; }
.ctl-nums span { font-size: 12px; color: var(--mute); }
.ctl-sel { height: 34px; border: 1px solid var(--line-2); border-radius: 8px; padding: 0 10px; background: var(--card); }
.ctl-tk { margin-bottom: 12px; }
.ctl-tk.is-urg { border-color: #FCA5A5; }
.ctl-tk-h { display: flex; justify-content: space-between; gap: 12px; align-items: flex-start; }
.ctl-tk-h > div { display: flex; flex-direction: column; gap: 2px; min-width: 0; }
.ctl-tk-a { font-size: 15.5px; }
.ctl-tk-d { margin: 10px 0 0; white-space: pre-wrap; color: var(--ink-2); }
.ctl-tk-f { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; margin-top: 12px; padding-top: 12px; border-top: 1px solid var(--line); }
.seg-tabs.seg-sm button { height: 28px; font-size: 12.5px; padding: 0 10px; }
.tag.ctl-urg { background: #FEE2E2; color: #B91C1C; font-weight: 600; }
.tag.ctl-ok { background: #DCFCE7; color: #166534; }
.ctl-acc { white-space: nowrap; text-align: right; }
.ctl-acc .btn-icon-sm { margin-left: 4px; }
.ctl-checks { display: flex; flex-wrap: wrap; gap: 6px 16px; }
.ctl-env { background: #14161A; color: #E5E7EB; border-radius: 10px; padding: 12px 14px; font-size: 12.5px; white-space: pre-wrap; word-break: break-all; margin: 14px 0 0; }
.ctl-ficha .tag { margin: 0 4px 4px 0; }
@media (max-width: 640px) {
  .ctl-vivos { grid-template-columns: 1fr; }
  .ctl-barras { height: 160px; gap: 6px; }
  .ctl-barra-v { font-size: 10px; }
}
.table-wrap { overflow-x: auto; margin: -4px -6px; padding: 4px 6px; }
.ctl-kv dd { word-break: normal; overflow-wrap: break-word; }
.soporte-n[hidden] { display: none; }
/* Filas de lista con título y detalle en dos renglones (también con <b> y <span>). */
.list-main { display: flex; flex-direction: column; flex: 1; }

/* ---------- Panel «CRMs» de la central (js/central-crms.js) ---------- */
.crm-h { font-size: 13px; letter-spacing: .06em; text-transform: uppercase; color: var(--mute); margin: 18px 0 10px; font-weight: 650; }
.crm-lista { display: grid; grid-template-columns: repeat(auto-fill, minmax(340px, 1fr)); gap: 14px; margin-bottom: 14px; }
.crm-card { margin: 0; display: flex; flex-direction: column; gap: 10px; }
.crm-card.is-pausado { background: #FAFAFA; border-style: dashed; }
.crm-card.is-pausado .crm-card-h, .crm-card.is-pausado .kv { opacity: .65; }
.crm-card-h { display: flex; align-items: center; gap: 12px; }
.crm-card-t { display: flex; flex-direction: column; min-width: 0; flex: 1; }
.crm-card-t b { font-size: 15.5px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.crm-logo { width: 44px; height: 44px; border-radius: 11px; flex: none; display: grid; place-items: center; background: #F0F2F5; overflow: hidden; border: 1px solid var(--line); }
.crm-logo img { width: 100%; height: 100%; object-fit: contain; display: block; background: #fff; }
.crm-logo b { font-size: 14px; color: var(--ink-2); }
.crm-link { margin: 0; font-size: 13px; word-break: break-all; }
.crm-link a { color: var(--brand); }
.tag.crm-act { background: #DCFCE7; color: #166534; }
.tag.crm-pau { background: #FEF3C7; color: #92400E; }
.crm-acciones { display: flex; flex-wrap: wrap; gap: 6px; margin-top: auto; padding-top: 6px; border-top: 1px solid var(--line); }
.crm-acciones .btn svg { width: 15px; height: 15px; }
.crm-pausar:hover { border-color: #F59E0B; color: #92400E; }
.crm-ayuda { margin-bottom: 14px; }
.crm-ayuda summary { cursor: pointer; font-weight: 600; display: flex; align-items: center; gap: 8px; }
.crm-ayuda summary .ic { width: 18px; height: 18px; color: var(--brand); }
.crm-ayuda ul { margin: 10px 0 0; padding-left: 20px; display: grid; gap: 6px; color: var(--ink-2); font-size: 14px; }
.crm-hist { list-style: none; margin: 0; padding: 0; display: grid; gap: 7px; font-size: 14px; }
/* hojas (formularios): pantalla completa en el celular, tarjeta centrada en la compu */
.crm-hoja { position: fixed; inset: 0; z-index: 80; display: grid; place-items: center; padding: 16px; background: rgba(16, 18, 22, .45); }
.crm-hoja-card { width: min(640px, 100%); max-height: calc(100dvh - 32px); display: flex; flex-direction: column; background: var(--card); border-radius: 14px; box-shadow: var(--shadow-lg); overflow: hidden; }
.crm-hoja-head { display: flex; justify-content: space-between; align-items: center; gap: 10px; padding: 16px 20px; border-bottom: 1px solid var(--line); }
.crm-hoja-head h2 { margin: 0; font-size: 18px; }
.crm-hoja-body { padding: 16px 20px; overflow-y: auto; display: grid; gap: 12px; align-content: start; }
.crm-hoja-pie { display: flex; justify-content: flex-end; flex-wrap: wrap; gap: 8px; padding: 12px 20px; border-top: 1px solid var(--line); background: var(--card); }
.crm-form { display: grid; gap: 12px; }
.crm-slug { display: flex; align-items: center; border: 1px solid var(--line-2); border-radius: 9px; background: var(--card); overflow: hidden; }
.crm-slug span { padding: 0 8px 0 11px; color: var(--mute); font-size: 13px; white-space: nowrap; background: #F6F7F9; align-self: stretch; display: grid; align-items: center; }
.crm-slug input { border: 0 !important; box-shadow: none !important; flex: 1; min-width: 0; }
.crm-logo-fila { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; }
.crm-logo-vista { width: 64px; height: 64px; border-radius: 12px; border: 1px dashed var(--line-2); display: grid; place-items: center; overflow: hidden; color: var(--mute); font-size: 11px; text-align: center; background: #fff; }
.crm-logo-vista img { width: 100%; height: 100%; object-fit: contain; }
.crm-checks { display: grid; gap: 8px; }
.crm-error { background: #FEE2E2; color: #991B1B; border-radius: 9px; padding: 9px 12px; font-size: 14px; }
.crm-aviso { background: #FEF3C7; color: #92400E; border-radius: 9px; padding: 9px 12px; font-size: 14px; margin: 0; }
.crm-ok { display: flex; align-items: center; gap: 8px; margin: 0; }
.crm-ok .ic { width: 18px; height: 18px; color: #16A34A; flex: none; }
@media (max-width: 640px) {
  .crm-hoja { padding: 0; place-items: stretch; }
  .crm-hoja-card { width: 100%; max-height: 100dvh; height: 100dvh; border-radius: 0; }
  .crm-lista { grid-template-columns: 1fr; }
}